Automatic billing

Managers only

The automatic billing switch is on the Invoices page, visible to account managers.

By default, your invoices are paid automatically: on the due date, we charge the payment method on file, the invoice flips to Paid, and your receipt lands in your inbox. Before any charge, you get a notice with the amount and date - so nothing is ever a surprise.

Turning it off (or back on)

On Invoices, use the Automatic Billing toggle. The card below the switch always states plainly whether automatic billing is on or off.

• On (default): invoices charge themselves on the due date after the pre-charge notice.
• Off: invoices arrive as usual, and you arrange payment for each one manually.

The change takes effect immediately and only applies to invoices not yet charged.

Good to know

• The pre-charge notice goes out through your notification channels, so keep at least one channel on for invoice notifications.
• Automatic billing uses the payment method on file - card charges include the 3.33% card fee; ACH has no fee.
• If a charge fails (expired card, closed account), we will let you know and the invoice stays open until it is settled.