Automatic billing

By default, your invoices are paid automatically: on the due date, we charge the payment method on file, the invoice flips to Paid, and your receipt lands in your inbox. Before any charge, you get a notice with the invoice number, the amount, and the date - so nothing is ever a surprise, and you can pull up the exact invoice the notice is about.

Where a card is the method on file, the notice lists the processing fee on a line of its own, and the amount it quotes is the total including that fee. The figure in the notice is the figure that leaves your account, unless we correct the invoice after the notice went out.

Turning it off (or back on)

On Invoices, use the Automatic Billing toggle. The card below the switch always states plainly whether automatic billing is on or off.

On (default): invoices charge themselves on the due date after the pre-charge notice.
Off: invoices arrive as usual, and you arrange payment for each one manually.

The change takes effect immediately and only applies to invoices not yet charged.

Good to know

The pre-charge notice goes out through your notification channels, so keep at least one channel on for invoice notifications.
Invoices for a single install, pickup, or vendor return are handled exactly like your monthly one: same notice before the charge, same payment method, charged on their own due date.
If you have asked for one statement per project, each of the month’s statements is charged on its own, with its own notice and its own due date. Nothing is charged twice, because every charge for the month sits on exactly one of them.
Automatic billing uses the payment method on file. When that method is a card, a processing fee is added to the invoice as its own line just before the charge goes through, so the invoice you are looking at gains that line on the day it is paid. A bank account (ACH) on file is charged at face value, with no fee. See The processing fee when we charge your method on file.
We charge what is still owed, not the invoice total. If you have already paid part of an invoice some other way, only the remainder is charged on the due date, and the card fee is worked out on that remainder rather than the original total. If you settled it in full, nothing is charged at all and the invoice simply shows as Paid - see If you pay part of an invoice.
If we correct an invoice before it is charged, nothing is charged for it until the correction is finished, and then what the corrected invoice still owes is charged. The invoice in the portal always shows that figure. A notice sent before the correction may still quote the old amount - see If we correct an invoice you already have.
If a charge fails (expired card, closed account), we will let you know and the invoice stays open until it is settled.